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FAQ – Washing Machine Repairs

Today’s washer repair requires skills and a comprehensive understanding of how the machines work. At Nationwide Appliance Repairs, we have qualified, and experienced technicians who have a wide knowledge of all makes and models of washers. Every washer performs four cycles – fill, wash, drain, and spin. Unfortunately, despite these functions being quite basic, washers can develop certain problems in the process. Therefore, it’s good to be aware of the common washing machine problems so you can know when you need to seek repair services.
Nationwide Appliance Repairs handles hundreds of washing machines repairs each year. Below are some of the most frequently asked questions by customers regarding washing machines repairs. If your issue is not among the questions addressed, feel free to contact us. We will be glad to answer your query and offer our assistance.

If you find that your clothes are not properly rinsed after a wash, it indicates that there’s a problem with the washer and you need to take action. First, ensure that you’re following the instructions from the owner’s manual regarding the amount of soap, amount of load, and so forth. If these issues are not the ones causing the problem, the cause could be a malfunctioning pump, a broken switch assembly, a broken door, a damaged water inlet valve, or something else. Therefore, contact a technician to check it out and fix it.

Washing machines sometimes can overflow or fail to fill. If water enters the washer with the right pressure, water could be draining out prematurely. Alternatively, the issue could be with the timer, water-level switch, or temperature selector.
If your washer is overflowing, it’s likely that you have a defective pressure switch or water inlet valve that will require repair. In either case, you’ll need to call an expert to diagnose the problem and perform the necessary repair.

If your washer continues to run even after the cycle should have completed, it’s likely that your washer’s time has a problem and will need to be repaired. However, it could also be a different issue, but this would require a professional to diagnose.

Your washer can fail to spin or agitate due to a number of things. First, you need to make sure you put the recommended load as too large loads can make the machine unbalanced. Secondly, you must ensure that the lid is completely closed and the switch is connected. Otherwise, there could be a problem with the switch, motor coupling, drain pump, or drain belt, which will require an expert to diagnose and repair or replace the part that’s causing the problem.

Different factors can cause a washing machine to leak. The most common, however, is a bad seal or loose connection. Drain hoses and water lines can become detached due to vibrations or movements, or the hoses could be damaged. If water is leaking from the washer door, there could be a problem with the door gasket seal or could be a sign of dirt and detergent build-up. Therefore, leaks can require replacement of drain hoses or the door gasket, in which case, you would have to call a washing machine technician. Other failures can also cause water leakage and would require a technical diagnostic to find the root cause.

If your washer is noisy, it could be an object such as a coin being somewhere it shouldn’t, or it could be a sign of a part that needs replacement. If you hear a gurgling sound or a clicking sound, you may have something in the washer drain or the drain line. Therefore, check your drain and remove the objects causing the sound. However, if there are no foreign objects, you should call a technician to inspect and repair the pump and pump motor, the drive belt, shock absorbers, or any other part that could be causing the noise.

If your washing machine won’t start, it may be that it’s not receiving power. If it stopped suddenly instead of continuing to the next cycle, it’s likely that you might have overloaded it. Therefore, make sure that the machine is getting power; the lid switch is shut, and the washer isn’t overloaded. If all these seem fine, but your washer won’t run, it could mean a serious problem and you’ll need to call a professional washing machine technician.

At Nationwide Appliance Repair, we handle every repair uniquely. Therefore, the costs of washing machine repairs vary depending on a number of factors, such as the brand, the severity of the damage, and replacement parts. However, we offer customers very friendly rates and quality service. Contact us to get a quote.

The decision to replace or repair a washer depends on the cost of the repair and the age of the machine. The average lifespan of washing machines is about 10 years. Before the lifespan ends, it’s better to repair the washer. NWAR can repair any washing machine problem and extend the life of your washer, thereby saving you costs. However, if the washer is past its average lifespan, it may be better to replace it. NWAR experts can also help you determine if a repair is worth the investment.

Washer odours usually come from residues, mold, and mildew that accumulate inside the washer when a washer is not properly cleaned. The best way to handle washer odours is to prevent them. Here are a few ways to avoid the bad odours:

  • Use the right detergent for your washer
  • Remove wet clothes immediately after a wash
  • Clean the filters regularly
  • Leave the door open for a while after every wash

Yes. The washer should be level for proper operation. If a washer is not level with all four legs touching the floor, it will rock back and forth leading to noisy vibrations that can damage the machine as well as walls and floors. Therefore, ensure the washer is level by adjusting the levelling legs to the right height and tighten the lock nut.

Overloading your washer can lead to inefficiency, and your garments might end up wrinkled. Check the loading instructions to determine the right load. Generally, clothes should be distributed loosely and evenly inside the washer. They require a certain amount of room to move around and get sufficient amount of water and detergent. The laundry should not fill the washer tub beyond three-quarters. For top-loaders, don’t pile the clothes above the agitator and for a front-loading machine, the load should not go past the last row of holes at the front.

If your washer is not working as it should, you may want to try fixing the problem yourself. You can fix a few issues that don’t require much technical knowledge such as leveling and bad odour. However, if you don’t know what’s causing the problem, you should call a professional. This will save you time, effort and costs, and help you prevent further damage to the washer.

Check if the door is locked as the washer will not spin if the door is not closed completely. Also, ensure that the washer is not overloaded as overloading could also prevent it from spinning or draining properly. Check if the pump or hose is clogged. Also, ensure that the drain hose is as straight as possible.

Soap residue is usually an indication that you’re using too much detergent. You can remove the soap residue using simple steps. First, wipe the inside of the washer using dry cloths. Fill the washer with water and put 2 cups of white distilled vinegar. Run the machine on a full cycle and run a second rinse cycle. If the residue is not completely removed, then run the cycle again.

Many people think there is a problem with the washing machine when they can’t feel any hot water through the door. But this is a common misconception as it does not necessarily mean that the washer is faulty. The water inside the washer is only hot for a short period during a wash. Moreover, most washing machines doors are fitted with an outer plastic insulating cover which makes it hard to feel any hot water.

Don’t try to repair the washing machine unless you’re confident of what you’re doing. Whether it’s a simple washing machine repair or a full replacement, know that Nationwide Appliance Repairs is here for you.

Still need your appliance repaired? call us immediately on 1300 652 100.