If your coffee machine stops working the way it should, produces a fault, or simply breaks down, our Melbourne technicians can help you fix the very root cause of these problems. Some of the most common problems you will encounter are listed below:

Discoloured water – The coffee machine isn’t producing hot enough water for your desired temperature.

Water leaking from underneath the machine – When you switch the power on, a small amount of water leaks out from under the coffee machine. Or maybe there is a lot of water coming out and it’s coming out continuously before you have even switched the machine on. This means that you either have too much water in the tank or there is a blockage somewhere in the system preventing the water from flowing freely through it.

Espresso shot taking too long – If your espresso shots are taking longer than normal to brew, there may be an issue with your brewing head. It could be blocked up due to overuse or by using poor quality cleaning products when you clean it yourself.

Water leaking through steam wand – There is water leaking out from under your steam arm when you switch on the steam function. This means that there is a blockage somewhere in the steam armour that you need to replace your steam arm.

Brewing head leaking – The coffee machine is producing a weak stream of steaming water when you switch on the power and there’s no water in the tank. This means that either the brewing head is empty, or it isn’t correctly attached to the steel tube leading from the boiler to where it connects with the water reservoir. It could also mean that there is a blockage inside one of these components.

Syphon action slow and/or not working properly – If your syphons aren’t pulling any bubbles up through your cold brew coffee and you’re not getting enough crema in your espressos, this could be an indication of poor quality syphon tubes.

The trueness of dosing – If dosing is off, then the coffee isn’t going into the filter basket correctly and it may be coming out through the drip tray instead. This can happen when you don’t correctly dose your beans according to what’s indicated on the bean container or grinder hopper. It also means that other particles could be getting into your system blocking up valves or other components leading from one area to another or stopping water flow completely because it gets lodged in certain areas such as “dead ends”.

The coffee machine isn’t producing any steam – There is no water coming out through the steam wand. If this is happening, then you probably need to replace your steam armour there’s a blockage somewhere in the system preventing the water from flowing freely into it.

Water not heating up – The coffee machine takes longer than expected to boil the correct amount of water for drinking and/or preparing coffee beverages. This could be an indication that the heating element needs replacing or there is some other problem with its ability to heat things up sufficiently. It may also mean that it needs descaling which should restore its normal functionality for at least another couple of years if conducted regularly as per the manufacturer’s recommendations.

Milk steamer pump running continuously – The milk steamer pump is running continuously when you switch the coffee machine on. This could indicate that either your steam arm is blocked up with milk residue or there is another obstruction in the system preventing the remaining water in the boiler from moving freely to the steam wand, thereby triggering this error code.